Chargebacks911 hits platform milestone of 1000 built-in data connections and unmanageable file types

TAMPA BAY, Florida–(BUSINESS WIRE)–Chargebacks911the leading dispute technology specialist powering chargeback resolution for the world’s largest e-commerce companies, as well as the world’s financial institutions, has passed the milestone of 1,000 integrated data connections and unmanageable file types thanks to its innovative and highly automated plug-in. -gaming platform.

For over a decade, Chargebacks911 has focused on solving the problem of chargebacks with innovative technology specifically developed to help merchants identify and resolve post-transaction fraud, such as first-party fraud. Also known as “friendly fraud”, it refers to an illegitimate chargeback filed on a legitimate transaction, costing the e-commerce industry huge sums of money each year and reducing a merchant’s profits by up to at 25%. Chargebacks911 was the first technology platform provider dedicated to chargeback management solutions, and its connections to merchant data sources reach far and wide.

Moreover, in his last Chargeback Field ReportChargebacks911 highlighted how businesses in many industries have faced an increase in fraudulent chargeback claims over the past two years, and how they can better protect themselves with dedicated solutions that can reduce costs and preserve revenue.

Chargebacks911 already serves more than 30 verticals in 87 countries, with locations in the US, Europe and Asia. Now it supports over 1,000 sources of merchant data that span multiple channels, with segments existing in CRMs, order management systems, shipping and fulfillment applications, customer service, gateways, anti-fraud filters, financial institutions and payment facilitators, etc.

Along with integrations with card brands and alternative payment methods, Chargebacks911’s automated platform provides a scalable method for merchants to exchange missing information banks need to identify invalid chargeback requests and thwart the growth of this negative trend.

Monica Eaton-Cardone, Founder of Chargebacks911says: “One of the main reasons why first-party fraud is on the rise is that there is not enough information and information provided to decision-makers during the chargeback process – this information is crucial. banks are forced to make decisions without enough information and merchants don’t have the time, connections or in-house expertise to defend themselves when this type of fraud occurs.

Sandeep Menon, Chief Technology Officer at Chargebacks911, adds, “It’s amazing what you can accomplish when you set a goal and stay focused. With the growth of e-commerce and omnichannel, keeping pace with evolving merchant data sources requires a dynamic approach and out-of-the-box thinking. Today’s merchant faces new challenges, needs consolidation options, and demands an agile framework that eases resources and technical constraints. Achieving this requires immense domain expertise and unparalleled innovation – I’m very proud of our team and it’s great to highlight this back-end achievement, which often goes unrecognized.

This success underscores Chargebacks911’s global market advantage as the leading dispute resolution technology platform*, and comes on the heels of the recent 3x increase of its automated dispute response platform. Chargebacks911 has revolutionized the data collection process, transforming the concept of end-to-end automation by digitizing even the most complex and unstructured formats to maximize data insights and leverage rule-based automation.

To learn more about Chargebacks911, visit:

*2020 Chargeback Market Research Report, Edgar, Dunn & Company


About Chargebacks911

Founded in 2011, Chargebacks911 is the first global company entirely dedicated to mitigating chargeback risk and eliminating chargeback fraud. As industry-leading innovators, Chargebacks911 are recognized for developing the most effective strategies to help businesses manage disputes and reduce losses across various industries and sectors in the payments space.

Chargebacks911 provides highly scalable end-to-end SaaS solutions for chargeback management, processing services and fraud strategy management. The company helps reduce the negative impact of chargebacks and provides real-time API connectivity and insights, improving revenue retention using data-driven technology to help ensure sustainable growth for every channel member. payment.

Chargebacks911’s unparalleled category experience and patented Intelligence Source Detection (ISD™) technology identifies the true source of chargebacks, automatically resolves fraudulently filed disputes, protects reputations, monitors feedback 24/7, and provides information to proactively prevent future fraud.

About Fi911

Fi911 supports financial institutions with innovative back-office automation technologies created specifically for banking and financial institutions. By supporting direct communications between FIs and their ecosystems, the company’s scalable payment product suite offers features ranging from fast and flexible merchant onboarding to highly transparent and feature-rich customer portals.

Fi911’s proprietary DisputeLab™ helps resolve chargeback disputes faster and more efficiently using next-generation technology that leverages a robust rules engine and highly scalable microservices purpose-built to optimize every stage of the dispute cycle . The company’s unified platform also provides tools for threat detection, reconciliation and risk management, as well as the ability to generate commissions and ISO payments directly through the system.

Established by the litigation experts at Chargebacks911®, Fi911 offers global reach and expertise, plus personalized training and support from recognized industry leaders.