WIPRO Recruitment 2022: Wipro, through its latest recruitment campaign, is calling for applications for System Engineer vacancies. These vacancies are available in Coimbatore, Pune and Bengaluru locations. Generally, Wipro prefers candidates with a bachelor’s or master’s degree in computer science, information systems, or a related field. However, applicants with a BE or BTech degree in related fields are also preferred for System Engineer vacancies.
Wipro System Engineer Vacancies: Check Job Responsibilities
- They must have excellent communication skills.
- They must have the ability to empathize, appease and manage Irate customers with exceptional communication skills.
- Technical knowledge in basic troubleshooting of operating system issues and a willingness to learn new technologies are also required
- Candidates will be expected to answer incoming calls and respond to customer emails in a timely manner.
- Candidates must manage and resolve customer complaints
- Identify and escalate issues to supervisors as needed
- Applicants will be required to provide product and service information to customers
- Candidates must research the required information using available resources and propose solutions to clients
- Applicants should route calls and tickets to appropriate resources and domains that can best support the user
- Document all call information according to standard operating procedures.
- Recognize, document and alert the management team to trends in customer calls
- Create SOPs for new issues and given resolution and complete call logs and reports
List of documents required to apply for Wipro Recruitment 2022:
- Name and contact details
- Academic and professional qualifications
- Work history and references
- Date of birth, nationality and photograph
- Background check information such as documents for education and professional verification
- To continue
Here is how to apply for Wipro Vacancy 2022
- Interested and eligible candidates should visit the official website careers.wipro.com
- On the home page, scroll down and click technology, then click opportunities
- Candidates will be redirected to another page where more than 2000 vacancies details will be mentioned
- Find a system engineer, choose your location and click apply now
- Candidates will be redirected to another page where they will have to read and accept all the terms and conditions and register
- Complete the form, upload all required documents and click submit